FREQUENTLY ASKED QUESTIONS
Have Questions? We’re Here to Help.
Whether you’re planning your first event or your fiftieth, it’s natural to have questions. We’ve gathered answers to the most common ones to make your planning process easier—from menus and staffing to logistics and special requests.
1. What types of events do you cater?
We cater a wide range of events, including weddings, corporate functions, social gatherings, outdoor celebrations, and more. Whether it’s an intimate dinner or a large-scale event, we have you covered.
2. Do you offer custom menus?
Yes! We can create custom menus tailored to your event’s theme, dietary needs, and preferences. Let us know what you have in mind, and we’ll work with you to design the perfect menu.
3. How far in advance should I book catering?
We recommend booking as early as possible to secure your date. Large events should be booked at least 2-6 months in advance, while smaller orders may require at least a few weeks’ notice, depending on availability.
4. Do you provide staff for serving and setup?
Yes! We offer full-service catering with professional staff for setup, serving, and cleanup. Staffing is available as an additional service and is recommended for larger or more formal events.
5. Can I order catering for delivery instead of full service?
Absolutely! Many of our menus are available for delivery, with food prepared fresh and ready to serve. Pick-up options are also available for smaller orders.
6. Do you accommodate dietary restrictions?
We do our best to accommodate dietary needs, including vegetarian, gluten-free, and other special requests. While we take precautions, our kitchen is not allergen-free, so we recommend discussing severe allergies in advance. Learn more about our Special Diet Dishes by clicking here. More information about our allergen disclaimer can be found below.
7. What is your cancellation policy?
Cancellations must be made within a certain timeframe to avoid fees. Please contact us as soon as possible if your plans change, and we’ll do our best to work with you.
8. Do you provide tables, linens, or dinnerware?
We provide disposable plates, flatware, and napkins with most orders. Additional rentals such as linens, glassware, and china can be arranged for an extra charge.
9. Do you offer tastings before booking?
Tastings may be available for large events, such as weddings or corporate functions. Click here to learn more and to discuss availability and pricing.
10. How do I get a quote for my event?
Simply reach out via our contact form, email, or phone with your event details, and we’ll provide a custom quote based on your needs.
Allergen DISCLAIMERS
At Café Pacific & Catering, we strive to accommodate a variety of dietary preferences and restrictions with our special diet entrées. However, it is important to note the following policies and disclaimers to ensure transparency and safety for all our clients and their guests.
Allergen Disclaimer
While we take great care in preparing meals to accommodate dietary restrictions, our kitchen is not certified as gluten-free, nut-free, vegan, or allergen-free. Cross-contamination is possible, as we handle a variety of ingredients in our facility, including nuts, wheat, dairy, and other allergens.
If you or your guests have severe allergies or sensitivities, we strongly recommend contacting us in advance to discuss accommodations.
Guest Flexibility and Safety
We understand that some guests may have highly specific dietary needs or severe allergies. To ensure their safety, we are flexible and welcome arrangements for guests to bring their own food if desired. Please reach out to our team in advance to coordinate and ensure a seamless experience for everyone.
Gluten-Free and Allergen Sensitivities
Our gluten-free and allergen-conscious dishes are prepared with care but are not produced in a certified gluten-free or allergen-free environment. Depending on the sensitivity level, our food may not be suitable for those with severe reactions to trace amounts of allergens.
Liability Waiver
By choosing our catering services, clients acknowledge and accept that Café Pacific & Catering is not liable for any allergen-related incidents that may occur. We are committed to transparency and communication to help make informed decisions about our offerings.
Your safety and satisfaction are important to us. If you have any questions or concerns regarding dietary accommodations, please don’t hesitate to contact us directly.
Still Have Questions? Let’s Talk!
If you didn’t find the answer you were looking for, we’re here to help. Whether it’s about menu customization, staffing, or logistics, our team is happy to walk you through the catering process.
Reach out today and we’ll make your planning process simple and stress-free.